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    What can we help you do?

    Practical guides for choosing a machine, running your business, and getting support.

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    A problem with a purchase?

    Bought cotton candy from a machine? Tell us what happened so we can review your purchase.

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    Machine support

    The manufacturer provides 24/7 first-line technical support via WeChat. Bloomjoy helps with onboarding, best practices, and escalation Monday–Friday, 9am–5pm EST. Response times may vary.

    Contact Bloomjoy Read FAQs

    Choose a machine

    Start with fit, then plan the costs and location.

    Compare machines

    Find your machine fit

    Explore a path and startup budget for your plans.

    Plan payback scenarios

    Explore costs and sales assumptions. Results are estimates, not earnings promises.

    13 min read

    Start a Vending Business

    12 min read

    Find Good Locations

    12 min read

    Event Business Guide

    Browse all Business Playbook topics
    Start the BusinessFind LocationsBudget and PlanEvents and CateringBusiness SetupView all guides

    Run your machine

    Setup guidance for mobile operators, plus a look inside Bloomjoy Plus.

    Food trucks and mobile setup guides

    Food trucks & mobile operators

    Start with fit. Then inspect the setup.

    Compare a staffed Mini path with larger or lower-volume options, then work through space, total electrical load, service flow, transport questions, cleaning, storage, and local review.

    Check your setup Explore mobile fit Compare dessert add-ons Build a catering package Setup checklist
    Preview Plus training and operator tools

    Bloomjoy Plus Preview

    Tools we would hand to an operator before launch

    Public playbooks help you think it through. Plus adds the working sheets: budget rows, pitch language, daily checks, maintenance references, connected reporting where enabled, and the Operator Essentials path.

    Plus worksheet

    Budget and Plan

    Startup Budget Worksheet

    A budget sheet that keeps the machine quote, landed-cost questions, accessories, supplies, local setup checks, and operating buffer in one place.

    Preview includes

    • Machine, freight, tariffs, duties, and delivery assumptions
    • Payment hardware, accessories, sugar, sticks, and event kit lines
    • Local setup and operating-buffer prompts

    Sample

    Sample row: Freight/import fees - shipping, tariffs, customs duties, brokerage, delivery terms - replace placeholder with landed-cost quote.

    Best for: Buyers comparing Commercial, Mini, or Micro paths before choosing the next step.

    Read budget guide
    Plus script

    Find Locations

    Location Pitch Script

    A plain pitch sheet you can bring to a venue owner so the conversation does not turn into 'here is a machine, want one?'

    Preview includes

    • Owner opener and venue-fit proof points
    • Questions for footprint, power, and support
    • Follow-up note after a site walk

    Sample

    Sample opener: We help family venues add a small guest-experience moment without adding a new staff station.

    Best for: Commercial placement prospects preparing for a venue conversation.

    Read pitch guide
    Plus checklist

    Start the Business

    Launch Checklist

    A first-30-days checklist for quote prep, delivery readiness, supplies, venue communication, and operating rhythm.

    Preview includes

    • Before quote, before delivery, and first-week tasks
    • Venue and support contact checkpoints
    • Supply, payment, cleaning, and escalation reminders

    Sample

    Sample task: Before delivery, confirm placement, power, service access, venue contact, and opening supply storage.

    Best for: New operators who want one launch plan instead of scattered notes.

    Read launch guide
    Plus job aid

    Operator Routine

    Daily Operating Checklist

    A daily task card for restock, visual inspection, wipe-downs, payment checks, issue notes, and venue follow-up.

    Preview includes

    • Open, mid-day, and close checks
    • Cleaning, refill, and payment review prompts
    • Issue log and owner check-in reminders

    Sample

    Sample check: Wipe visible surfaces, confirm sugar/stick levels, test payment flow, and note anything the venue mentioned.

    Best for: Operators who want a repeatable routine after the machine is live.

    Compare operating paths
    Plus scorecard

    Find Locations

    Venue Evaluation Worksheet

    A site-walk worksheet for scoring dwell time, visibility, power, access, service rhythm, and owner readiness.

    Preview includes

    • Dwell time, traffic, and guest-fit scoring
    • Placement, power, and maintenance access notes
    • Owner readiness and next-action prompt

    Sample

    Sample score row: Dwell time 1-5 - do families wait, browse, line up, or pause within sight of the machine?

    Best for: Commercial operators choosing which locations deserve serious follow-up.

    Read location guide

    Connected Reporting Views

    Assigned-machine sales, trends, and exports when reporting has been enabled for the account.

    Maintenance References

    Cleaning, hygiene, troubleshooting, and function-check references for live operators.

    Operator Certificate

    Operator Essentials completion path for members who finish the required training flow.

    Explore Bloomjoy PlusBloomjoy Hub Login

    Robotic cotton candy machine FAQs

    Answers about machine fit, supplies, quotes, and support.

    Plan for several setup categories rather than one fixed all-in number: the machine purchase, opening consumables like sugar and paper sticks, shipping or freight, optional Bloomjoy Plus membership, venue or site setup needs, payment and operations supplies, and permits, insurance, or other local requirements where applicable. Available supplies use online checkout. Check each machine page for current availability; the Commercial Machine uses a quote to confirm configuration and delivery costs.

    Request a Commercial quote